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Alila Mayakoba

Alila · World of Hyatt · Playa del Carmen, Mexico

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Aggregated data

100%

Got an upgrade

of 2 stays

100%

Got a suite

of 2 stays

100%

Suite without a certificate

of 1 stay

From 2 stays, newest Jun 2026.

See the breakdown

The hotel

Address: Playa del Carmen, Mexico
Check-in: 3:00 PM
Checkout: 11:00 AM
Club lounge: No

Points: Bookable on points
Brand: Alila
Program

More hotels in Playa del Carmen

All hotels in Playa del Carmen

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Impression Moxché by SecretsImpression by Secrets · World of Hyatt	World of Hyatt	88% of 12
The Fives Downtown Hotel & Residences, Curio Collection by HiltonCurio Collection by Hilton · Hilton Honors	Hilton Honors	–
The Yucatan Playa del Carmen, Tapestry Collection by HiltonTapestry Collection by Hilton · Hilton Honors	Hilton Honors	–

Got an upgrade shows once 3 stays have said whether one came; until then, a dash.

100%

Got an upgrade

of 2 stays

100%

Got a suite

of 2 stays

100%

Suite without a certificate

of 1 stay

From 2 stays, a rough idea of your chances at an upgrade.

By status

Confidence:highmediumlow

Status	Upgrade	Suite	Suite without a certificate
Confidence: lowTier not stated 2 stays	100% of 2	100% of 2	100% of 1

Every stay

Newest first

Jun 2026Status not stated
UpgradeSuite, with a suite upgrade awardRoomLagoon area Suite (suite upgrade award applied) → Lagoon area Suite
Gorgeous grounds, but the sargassum across the Riviera Maya brought an overwhelming sulfur smell. The lagoon pool reopened on arrival day, minus poolside service.
Source
May 2026Status not stated
UpgradeSuite, offered without askingRoomstandard lagoon room → beach side suite with plunge poolBreakfastFull: buffet and à la carte
Emailed ahead and used a Guest of Honor certificate on a 137,000-point, 5-night stay. With low occupancy, many other guests got big upgrades too.
Source