UpgradeSuite, with a suite upgrade awardRoomStandard room (points, 5,000/night) → Regency Suite King (room 1517)BreakfastBuffet onlyLate checkoutNot requestedWelcome amenityGiven
A Globalist stayed three nights in late October 2024 with his wife at this Category 1 hotel, booking a standard room for 5,000 points per night when cash was $116 per night before tax. He called My Hyatt Concierge and applied a suite upgrade award to confirm a Regency Suite King on the 15th floor ahead of arrival. The buffet breakfast was complimentary because the Regency Club was closed during the visit, late checkout was offered but turned down for an early departure, and chocolates were waiting in the suite. Service was friendly but the front desk gave no information proactively, the exterior sign was missing, and torn hallway carpet and other cosmetic maintenance issues kept the property rough around the edges, though the couple thoroughly enjoyed the stay.