UpgradeNoneRoomRoom booked via Amex Fine Hotels & Resorts (cash, $195) → Park King room, 5th floorBreakfastBuffet only
On a one-night stay booked through Amex Fine Hotels & Resorts at $195 with a $100 property credit, the reviewer was checked in with both his FHR benefits and his Hyatt Diamond benefits explained, but despite low occupancy he concluded he received no upgrade, being assigned a standard Park King room on the fifth floor of over 500 sq ft. Breakfast at California Bistro was limited to the roughly $30 buffet even though he asked to order a $15 egg white omelet instead; the buffet itself was fresh and high quality for a US property. He found the 200-plus-acre grounds a bit run down for a Park Hyatt and the decor off-brand, called it a nice property better suited to golfers and to the Grand Hyatt flag given its 300-plus rooms, and said the $195 rate with the credit was amazing value but he would not return just for the hotel. Status is recorded as unknown because the review uses the legacy Diamond tier name, which has no canonical slug.
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