Loyalist Travel

The Shay

Destination by Hyatt · World of Hyatt · Los Angeles, California

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Aggregated dataToo few stays, or none recent enough, to lean on. More stays, and more recent stays, raise the confidence.

80%

Got an upgrade

of 5 stays

80%

Got a suite

of 5 stays

75%

Suite without a certificate

of 4 stays

From 6 stays, newest Jun 2023.

See the breakdown

The hotel

Address
Los Angeles, California
Check-in
3:00 PM
Checkout
11:00 AM
Club lounge
No
Points
Bookable on points
Program

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Got an upgrade shows once 3 stays have said whether one came; until then, a dash.

Aggregated data

The Shay

Too few stays, or none recent enough, to lean on. More stays, and more recent stays, raise the confidence.

80%

Got an upgrade

of 5 stays

80%

Got a suite

of 5 stays

75%

Suite without a certificate

of 4 stays

From 6 stays, a rough idea of your chances at an upgrade.

By status

Confidence:highmediumlow
StatusUpgradeSuiteSuite without a certificate
Confidence: lowGlobalist 2 stays100% of 2100% of 2100% of 1
Confidence: lowTier not stated 4 stays67% of 367% of 367% of 3

Every stay

Newest first

  1. Jun 2023Globalist

    UpgradeSuite, with a suite upgrade awardRoomRoom (type not specified in review) → Premium Suite with BalconyBreakfastÀ la carte only

    Instead of the roughly $75 extra, the Hyatt concierge got the balcony suite free. No hot water, ignored texts, no compensation: won't risk a return.

    Source

  2. Nov 2021Status not stated

    UpgradeNoneRoomKing room with view (Guest of Honor) → King room with view

    Poor soundproofing: road and truck noise from 6am, footsteps above, heavy doors with no soft-close. Breakfast looked to cover $25 a person, food only.

    Source

  3. Oct 2021Status not stated

    BreakfastFull: buffet and à la carte

    Pastries, drinks and $11 juices on top of entrees, well over $100 a day, and never billed a cent. Cafe staff bent over backwards.

    Source

  4. Oct 2021Status not stated

    UpgradeSuite, offered without askingRoomstandard room → King Studio (told it was a suite)

    The suite upgrade looked more like a King Studio, but they were out most of the time. Still a great stay, with gorgeous finishes.

    Source

  5. Oct 2021Globalist

    UpgradeSuite, offered without askingRoomstandard King (20k points) → premium patio suite

    Upgraded the same day. Service still felt tentative in the soft opening and the cashless setup made tipping awkward, but staff were good overall.

    Source

Date not stated, 1 stay

  1. Status not stated

    UpgradeSuite, offered without askingRoomstandard room → King Suite (small, non-balcony, train-track side)Late checkoutHonoured

    Train noise was audible but didn't disrupt sleep. Strong shower, comfy bed, 4pm checkout offered, and breakfast at etta Cafe ran under $20.

    Source
6 stays, newest Jun 2023Close